Shipping/returns and Terms & Conditions
REGISTERED POST IS HIGHLY RECOMMENDED
Please purchase a registered post slot and add to your order.
Parcels sent with no insurance will not be covered should they go missing.
You can track your registered item HERE
Shipping
Parcels with tracking are sent by FASTWAY or AP EXPRESS
You will receive your tracking number with your item shipped information.
Numbers starting with VA can be tracked :HERE:“http://www.fastway.com.au/1TrackTrace.html
Numbers starting with a SN can be tracked :HERE:”http://auspost.com.au/track/
Shipping costs depend on weight and destination, Please email me if your country is Not listed
Checkout will calculate your parcel by weight and give you a price before you complete your order
Items listed below will ship as a large letter You must select that at checkout.
Individual items only. Multiple items will ship as a small parcel.
Or email to check before placing your order.
Swim nappies
Breast pads
Wee cones
Huggalugs
mama pads
wipes
liners
amber jewellery
Your items will be shipped promptly. In most cases within 48 hours, except for Customs (see customs page for details).
Returns
Bubba Moo is proud to provide a quality product. If you are not totally satisfied with your purchase, we will gladly exchange items within 14 days of the purchase date.
Custom orders are NON returnable due to items being specifically made to your specifications.
Seconds and Clearance items are sold as is, with no returns.
Please email me before returning the item.
Goods will only be exchanged if returned unwashed and unused. You will be responsible for postage, unless there is a fault with the product ( I will refund postage costs).
I stand behind all my workmanship and will repair any faults within 3 months of purchase, provided you have followed correct care instructions.
Custom orders
I will happily take on any custom orders, these can be discussed via email prior to making a purchase. Once purchased I would ask PLEASE do not make any changes, as I may have ordered in special fabrics or already cut fabrics for your order. There will be NO refunds in this instance.
Payments and Laybys
Please see this page for more info :Payments:"http://www.bubbamoo.com.au/pages/payment-methods